Powderpuff.net is a Trading Name of Scentual World Ltd. Company Reg Number: 5711552.
9 - 11 Balderton Gate,
We reserve the right to refuse any order at our discretion and may take legal action against any customer who attempts to abuse the ordering system.
Descriptive information on this site is not intended to replace such medical advice and/or manufacturers instructions. You should seek medical advice if in doubt. Powderpuff.net is providing this site and its contents on an "AS-IS" basis and makes no representations or warrenties or guarantees , express or implied, with the respect to operation of this site.
All trademarks are acknowledged as trademarks or registered trademarks of their owners. The Powderpuff.net name, content and logo may not be used without our written consent. ALL RIGHTS RESERVED.
The online operations of Powderpuff.net are governed by English Law.
We reserve the right to change our website conditions at any time.
If you do not agree to these Terms and Conditions, please do not register for or use the Powderpuff Site. By using Powderpuff.net Site you agree to be bound by these Terms and Conditions. Nothing in these Terms and Conditions affects your statutory rights.
|Making A Purchase|
Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa, Mastercard, Switch and Solo. We do not charge for any item until it is ready to ship. You may send your credit card details over the Internet. Your order will be confirmed electronically or in writing.
Orders by post must contain details of the item required, its size and a delivery address as well as full payment in Pounds Stirling by cheque made payable to Powderpuff.net. For non UK orders do not forget to include a delivery cost. Delivery charges are calculated on location and order value. Full breakdowns of charges are available in "Shipping & Handling".
|Shipping And Handling|
We aim to dispatch your order within 3 working days. We expect that your order will be delivered within 7 days, but in extreme circumstances the order may take 28 days to be delivered. Postage and packing is by Royal Mail Recorded Delivery or Special Delivery (dependant on value) and for UK deliveries there are no postage and packing charges.
European Orders are dispatched by Royal Mail International Registered Post and these orders carry a postage charge calculated on total cost price. These charges are as follows:
Orders to the value of £35.00 - £4.50 Postage & Packing
Orders with a value between £35.00 to £70.00 - £5.00 Postage & Packing
Orders above £70.00 - £5.50 Postage & Packing
Orders for the Rest of the World, including the USA & Canada, are dispatched by Royal Mail International Registered Post and these orders carry a postage charge calculated on total cost price. These charges are as follows:
Orders to the value of £35.00 - £5.00 Postage & Packing
Orders with a value between £35.00 to £70.00 - £6.00 Postage & Packing
Orders above £70.00 - £6.50 Postage & Packing
Orders by post must contain details of the item required, its size and a delivery address as well as full payment in Pounds Stirling by cheque. For non UK orders do not forget to include delivery charge. For payment by cheque/postal order, please allow an extra 10 days for cheque verification.
We aim to dispatch your order within 3 days. We expect that your order will be delivered within 7 days, but in extreme circumstances the order may take 28 days to be delivered.
If your item is not in stock, we will back order for you. You will always have the option to cancel your order if you would rather not wait.
All prices on Powderpuff.net are VAT inclusive. VAT No. 828 8615 88.
|Credit Card Security|
For security reasons we use Protx.com for customer protection. Please see www.protx.com for further details.
Protx was one of the first payment gateways to gain approval under the Visa Account Information Security Audit and the MasterCard Site Data Protection audit. These audits have recently been replaced by one overall audit called the Payment Card Industry Data Security Standard (PCI DSS). Protx is currently working towards accreditation under this scheme. They are not held in clear text on any web site.
Protx are audited by an independent company to ensure that we are up to date with the latest encryption and security standards and that we comply with the stringent standards set out by the card schemes.
|Guarantee We guarantee that all goods supplied are as shown on the web site.|
If you need to reach us, please email us on email@example.com
Alternatively, you can call during the hours of Mon - Fri 10:00 - 16:00 on 01636 640 445
(International +44 and phone without first zero of telephone number).
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future.The type of information we will collect about you includes: your name, address, phone number, email address, credit/debit card details. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
Powderpuff.net does not disclose buyers information to third parties. Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details on the computer that you are using.
You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders.
However, if you wish to restrict or block the cookies which are set you can do this through your browser settings. The Help function within your browser should tell you how. Please be aware that restricting cookies may impact on the functionality of this website.
Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from the computer that you are using as well as more general information about cookies.
If you wish to return the item please notify Powderpuff.net (Scentual World Limited) by written letter sent by a signed for service within 7 working days of receiving the products.
Please send written confirmation to:
9 - 11 Balderton Gate,
Return of goods following cancellation.
The customer is responsible for the cost of returning the goods. If the customer fails to return the goods or sends them at the expense of Powderpuff.net (Scentual World Limited), the direct cost of this return will be charged to he customer. All goods must be returned within 10 working days.
Duty of Care
Customers have a statutory duty to take reasonable care of the goods while in their possession. When returned it is the customer's duty to take reasonable care to ensure that Powderpuff.net (Scentual World Limited) receive the goods and that the goods are not damaged in transit. If this reasonable care is not exercised Powderpuff.net (Scentual World Limited) may have a claim against the consumer for breach of this statutory duty.
In the case of goods that have hygiene seals these must not be removed when examining the product.
Products are charged at prices appearing on the catalogue pages and are valid at date of order. Price and availability information is subject to change without notice. Prices are in pounds Sterling. For payment arrangements see 'Making a Purchase". Powderpuff.net is a Trading Name of Scentual World Ltd. Company Reg Number: 5711552.